Dell OptiPlex 7000 Micro Review-Computerfanfield

Desktop PC Reliability and Satisfaction: Dell and HP Home PCs Get Poor Grades

Dell and HP business PCs received fairly positive ratings, but the companies’ home PC lines earned poor marks for durability and product support. Apple ruled the desktop PCs category, with top marks in reliability, service, and features (from product design to ports and connectivity). Asus finished second, thanks to high user satisfaction with the reliability, value, and low operating noise of its machines.

Highlighted in the three charts below are our survey participants’ ratings of desktop PC manufacturers in three general areas: reliability, features, and service/support. These results are drawn from our 2011 Reliability and Service survey of some 63,000 PCWorld readers. The other product categories covered in this survey were laptop PCs, tablets, digital cameras, printers, HDTVs, and smartphones. For a closer look at the methodology we used in our survey to gauge manufacturer reliability and customer satisfaction, see “Reliability and Satisfaction: What the Measures Mean.”

Notes and Quotes

The survey results contain various interesting statistical details, as well as some vivid comments from participating PCWorld readers. Here are a few:

• HP (for Home) support could find no solution to 27.4 percent of all desktop PC problems for which PCWorld survey participants sought help.

• Among Gateway desktop PC owners in our survey, 27 percent reported experiencing a significant problem with their machine within the past year. Also, 11 percent of problems with Gateway computers were “core component” issues–problems with the CPU, motherboard, RAM, graphics chip, hard drive, or power supply.

• “I would only recommend this [CyberPower PC] to someone who was very computer capable and could do their own troubleshooting and maintenance.” –CyberPower desktop PC owner

• “I bought it [an Asus PC] for the low price, and it has never felt like I had to compromise speed and reliability.” –Asus desktop PC owner

Reliability Apple Desktop PCs Rated Best for Reliability BRAND Problem on arrival Any significant problem Any failed component replaced Dead PC Overall satisfaction with reliability Apple Asus Dell for business Acer Compaq eMachines HP for business Lenovo Sony iBuyPower N/A Gateway HP for home Dell for home CyberPower Better than average Average Worse than average

Features The happiest desktop PC users in our survey worked with machines from Apple or Asus. On our features questions, Apple desktops scored above average on six measures and below average on one (expandability), while Asus desktops finished above average on five measures and below average on none. Another strong performer in this category was iBuyPower, whose desktop PCs collected above-average marks on three measures, with no below-average marks to blemish the company’s record on features. A number of vendors struggled with at least two below-average marks and no countervailing above-average scores: Dell for home (two subpar marks), HP for home (three), eMachines (four), and Compaq (a dismal six out of seven). Asus and Apple Desktops Owners Highly Satisfied With Features BRAND Design Expandability Operating noise Performance for price Ports/connectivity Quality of included peripherals Warranty Apple/Macintosh Asus iBuyPower N/A HP for Business Acer CyberPower Dell for Business Gateway Lenovo Sony Dell for Home HP for Home eMachines Compaq Better than average Average Worse than average

Dell Core 2 Duo 4GB 250GB 19” l Top Brands at Low Prices

19" LCD Dell-Optiplex Intel Core 2 Duo 4GB Mem 250GB HD Windows 10

For individuals that demand versatile mainstream desktop computing and robust remote systems management will find a cost-effective solution in our Refurbished Dell Series Desktops powered by Intel® Core 2 Duo Technology. These machines are streamlined for remote systems management, data and asset-security solutions, and the kind of chassis serviceability that helps keep working staff productive. The Intel® Core 2 Duo Processor on our Refurbished Dell series desktops are the perfect combination of technology to drive up performance to keep you working or gaming for hours.

Windows 10 operating system

Windows 10 brings back the Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you markup Web pages on your screen.

Intel® Core 2 Duo processor

A Technology delivers dynamic extra power when you need it, while increasing energy efficiency when you don't.

4GB system memory for advanced multitasking

Substantial RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.

250GB hard drive for ample file storage space

Holds a significant collection of digital photos, music, HD videos, DVD-quality movies and tons of office documents.

5 USB 2.0 ports maximize the latest high-speed devices

Also includes 5 USB 2.0 ports to connect more accessories and peripherals.

Wireless and wired network connectivity

Add On high-speed wireless LAN USB adapter (Included) connects to your network on the most common Wi-Fi standards. Gigabit Ethernet LAN port plugs into wired networks.

1 Year Warranty included

Allowing you to use your machine without any worries for a whole year.

What’s included:

Dell Desktop Computer

Power and Video Cables

Official Windows 10 License

19" LCD Monitor

Keyboard and Mouse

Wifi adapter

Dell OptiPlex 7000 Micro Review

The Dell OptiPlex 7000 Micro is a business desktop small enough to mount behind a monitor or under a desk yet packs a good punch for everyday use, thanks to Intel’s 12th generation “Alder Lake” Core processors, 64GB of RAM, and two Gen4 NVMe storage drives. It’s a viable small-form-factor option for office, retail, and anywhere space is at a premium.

Dell OptiPlex 7000 Micro Specifications

The OptiPlex 7000 Micro is Dell’s smallest business desktop PC. It fits where traditional desktops don’t, making it an excellent option for retail and other space-constrained environments. We’ll look more at its design in the next section.

This mini-desktop is based on Intel “Alder Lake” Core-class processors with either a 35-or a 65-watt base power rating. As such, the OptiPlex 7000 Micro won’t be a monster performer like desktops equipped with 125-watt K-class chips, but it will easily handle everyday tasks. (See our Core i9-12900K review for an Alder Lake primer.)

The top CPU is the 16-core Core i9-12900, which has a 2.4GHz base clock and a 5.1GHz Turbo. Compare that to the 35-watt Core i9-12900T, with its lower 1.4GHz base but still impressive 4.9GHz turbo. 35-watt configurations use DDR4 RAM while 65-watt models jump to DDR5; 64GB is the maximum supported either way. This desktop also supports two Gen4 storage drives with either CPU class.

Most of the CPUs offered in the OptiPlex 7000 Micro are Intel vPro capable. This business platform offers remote management and security features not found in consumer PCs. The OptiPlex 7000 Micro specifically offers vPro Enterprise, the highest tier of vPro, which includes Intel Active Management Technology.

Something for which the OptiPlex 7000 Micro is not suited is running VMWare; its built-in Intel Ethernet card is not officially supported. Even if it was, Alder Lake CPUs that sport a mix of Performance- and Efficient cores – namely, the Core i7 and i9 – would still present a compatibility issue. (Fortunately, the Core i5 chips offered in this tower lack E-cores.)

A dedicated graphics card is the main concession when going to a desktop this small; the OptiPlex 7000 Micro uses Intel integrated graphics in all configurations. Dell’s smallest desktop with dedicated graphics is the Precision 3460 Small Form Factor.

The OptiPlex Micro 7000’s full specifications are as follows:

Processor 12th Generation Intel Core i5 through i9 35-watt: Core i5-12400T (6 cores/12 threads, 18MB cache, 1.8-4.2GHz)

Core i5-12500T (6 cores/12 threads, 18MB cache, 2.0-4.4GHz)

Core i5-12600T (6 cores/12 threads, 18MB cache, 2.1-4.6GHz)

Core i7-12700T (12 cores/20 threads, 25MB cache, 2.1-4.9GHz)

Core i9-12900T (16 cores/24 threads, 30MB cache, 1.4-4.9GHz) 65-watt: Core i5-12500 (6 cores/12 threads, 18MB cache, 3.0-4.6GHz)

Core i5-12600 (6 cores/12 threads, 18MB cache, 3.3-4.8GHz)

Core i7-12700 (12 cores/20 threads, 25MB cache, 2.1-4.9GHz)

Core i9-12900 (16 cores/24 threads, 30MB cache, 2.4-5.1GHz) Operating System Windows 10 or 11 Home or Pro; Ubuntu Linux 20.04 LTS RAM 8GB to 64GB via 2x So-DIMM slots 35-watt CPU: DDR4-3200

65-watt CPU: DDR5-5200 Storage Up to 2x M.2 2280 Gen4 SSD, 2TB each Networking Gigabit Ethernet

Optional Wi-Fi 6E Power Adapter 90, 135, or 180 watts Dimensions (HWD) 7.17” x 1.42” x 7.0” Weight 2.06 lbs. Warranty Three-year onsite

Dell OptiPlex 7000 Micro Build and Design

Micro is an understatement describing the OptiPlex 7000 Micro – it’s barely wider than an SD card. It’s Dell’s smallest business desktop at just 7.2 by 1.4 by 7 inches (HWD) and a mere 2.1 pounds.

It can sit on a desk upright or horizontal. In addition, Dell offers a VESA mount so it can hide behind a monitor, an under-desk mount, and even an “all-in-one” stand which has a caddy for the desktop and a VESA mount for a monitor. The OptiPlex 7000 Micro is so small that it doesn’t have an internal power supply, resorting to an external laptop-style adapter. Fortunately, Dell offers a sleeve that lets you mount it out of the way.

Front-panel selection includes one USB-A 3.2 Gen2 (10Gbps) port, one USB-C 3.2 Gen2x2 (20Gbps) port, a line-in/line-out audio jack, and a universal audio jack (headphone/microphone). The USB-C port doesn’t offer the bandwidth of a Thunderbolt 4 port but is plenty fast for this desktop’s intended usage. The power button and a drive activity light are also present. There’s no media card reader.

The backplane of our 65-watt model has three USB-A 3.2 Gen2 ports, three DisplayPort video outputs, and Ethernet. The plastic piece at the right is the optional wireless card’s antenna; also note the DC cable clip above the USB ports. Security features include a Kensington lock slot and a padlock ring. It also has a chassis intrusion switch.

Our unit has an optional HDMI 2.0b port; the slot could alternatively hold a Serial, PS/2, VGA, DisplayPort, or another USB-C port. Equipped as we have it, the OptiPlex 7000 Micro supports four [email protected] monitors. It could support one [email protected] monitor if DisplayPort or USB-C (which supports DisplayPort over USB-C) are in the optional port. Configurations with a 35-watt CPU have one less built-in DisplayPort connector, reducing the maximum external monitor support to three. However, the 35-watt configurations get an extra USB-A port (for a total of four). We have videos on Instagram or YouTube with more depth on the video config.

Servicing the OptiPlex 7000 Micro is simple; the top panel releases after removing a thumbscrew.

Below you can see the CPU fan and shroud removed – it comes off without tools, like most everything else inside. Under it are the aluminum CPU heatsink and the two So-DIMM slots.

The other side has two M.2 2280 Gen4 slots for storage drives. The M.2 2230 slot between them has the optional Intel AX211 wireless card in our unit. I would have liked to have seen a heatsink on the M.2 storage drive. Shown below, the M.2-like device at the top left is the optional HDMI port.

From a thermal perspective, we measured the CPU temperature under a CPU-intensive workload of the 7z compression benchmark running in a sustained loop. At full tilt, the CPU temperature leveled off around 90C and the heatsink had an outlet temperature measuring 149F.

With the lid popped off, you can see a lot of that heat is captured by the heatsink and forced out the rear exhaust vent. With the 12900K CPU being available as one step above the 12700K, we do expect that version to run slightly hotter. With the cooling system being larger in this system than that of a notebook there really shouldn’t be a concern.

Dell OptiPlex 7000 Micro Performance

Our review unit is configured as follows:

Intel Core i7-12700 (12 cores/20 threads, 2.1GHz base, 4.9GHz turbo, 65-watt base power) w/ Intel vPro Enterprise

Intel UHD Graphics 770 integrated graphics card w/ shared memory

Windows 11 Pro

16GB DDR5-4800 dual-channel RAM (2x 8GB)

512GB Gen4 SSD

180-watt AC adapter

3-year onsite warranty

This upper-level configuration went for $1,404 direct from Dell at review time. It’s well-balanced for general productivity. The maximum configuration is a 16-core Core i9-12900, 64GB of RAM, and a 2TB Gen4 storage drive. It supports a second SSD, though it doesn’t offer dedicated graphics.

For competition, the OptiPlex 7000 Micro faces the HP Elite Mini 600 G9 and the Lenovo ThinkCentre M80q. They’re nearly the same size as the Dell (to within tenths of an inch) and offer similar processing power, expansion, ports, and Intel vPro Enterprise. Unlike Dell, they notably accept a 2.5-inch drive in addition to their two M.2 slots, but the Dell is the only one that officially lists Linux as a supported operating system.

Although far from apples-to-apples comparable, the OptiPlex 7000 Micro will face the HP Z2 Mini G9 mini-workstation in our testing, being one of the only other mini-PCs we’ve tested.

SPECworkstation 3

First up is SPECworkstation 3, which is a specialized test designed for benchmarking the key aspects of workstation performance by using over 30 workloads to test CPU, graphics, I/O, and memory bandwidth. The workloads fall into seven broad categories: Media and Entertainment, Product Development, Life Sciences, Energy, Financial Services, General Operations, and GPU Compute. We listed the broad-category results which represent an average for all the individual workloads in each category.

Dell OptiPlex 7000 Micro (Intel UHD Graphics 770) HP Z2 Mini G9 (Nvidia RTX A2000) M&E 2.16 N/A ProdDev 2.01 4.09 LifeSci 1.82 3.53 Energy 2.26 4.36 FSI 2.85 4.24 GeneralOps 2.85 2.85 GPU Compute N/A N/A

The OptiPlex 7000 Micro is the slower of the two, of course, but it still produced decent numbers. It didn’t complete the GPU Compute test; its integrated graphics just aren’t designed for that workload. The HP also didn’t complete that test, but likely for different reasons.

7-Zip Compression Benchmark

The excellent 7-Zip file archive tool has a handy built-in compression benchmark. We ran 10 passes using a 128MB dictionary size. Higher numbers are better. The HP continued to dominate, but the OptiPlex 7000 Micro held its own.

7-Zip Compression Benchmark Dell OptiPlex 7000 Micro (Intel UHD Graphics 770) HP Z2 Mini G9 (Nvidia RTX A2000) Compressing Current CPU Usage 1689% 2033% Current Rating/Usage 3.698 GIPS 4.372 GIPS Current Rating 62.454 GIPS 88.990 GIPS Resulting CPU Usage 1719% 2049% Resulting Rating/Usage 3.720 GIPS 4.864 GIPS Resulting Rating 63.965 GIPS 91.456 GIPS Decompressing Current CPU Usage 1949% 2245% Current Rating/Usage 4.382 GIPS 4.642 GIPS Current Rating 85.422 GIPS 108.383 GIPS Resulting CPU Usage 1959% 2341% Resulting Rating/Usage 4.380 GIPS 4.772 GIPS Resulting Rating 85.781 GIPS 111.692 GIPS Total Ratings Total CPU Usage 1839% 2195% Total Rating/Usage 4.050 GIPS 4.618 GIPS Total Rating 74.873 GIPS 101.574 GIPS

SiSoftware Sandra 2021

Our last test is the popular SiSoftware Sandra 2021 suite. Higher numbers are better in all subtests. I only have numbers for the OptiPlex 7000 Micro since this test has only recently been added to our benchmarking regimen. Its memory bandwidth isn’t impressive, but its cache & memory latency and cache & memory bandwidth are acceptable for DDR5 So-DIMMs.

SiSoftware Sandra 2021 Dell OptiPlex 7000 Micro (Intel UHD Graphics 770) Memory Bandwidth 42.814GB/s Cache & Memory Latency 37.1ns Cache & Memory Bandwidth 334.737GB/s Overall Memory Score 1.84kPT

Conclusion

The Dell OptiPlex 7000 Micro is a tiny yet feature-packed desktop. Dell’s versatile mounting options allow it to fit almost anywhere, including behind a monitor or under a desk. Performance, serviceability, and security also impress, with a 12th generation Intel Core processor up to 65 watts, 64GB of memory, and two Gen4 SSDs, and Intel vPro Enterprise support.

We also like that Linux is a factory option. This little desktop even supports up to four 4K monitors despite lacking dedicated graphics. All told, the OptiPlex 7000 Micro has a lot to offer in its compact chassis and earns our “Best of 2022” award for mini business desktop PCs.

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